iSPARK - Integrated Sales & Service CRM

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Features of iSPARK CRM

Simple & Easy Integration

It is always advisable to have online CRM software with an easy and simple integration process as it will not make any sense to have the tool if one cannot use it. Difficulty in integrating and using the tools leads to de-motivation of users and lead to no-where in such terms

Remote Access

It is a must to have remote access to the data stored in top Customer Relationship Management software as it is no use if it can be accessed only in the office.

Mobile Access

With mobile access, it is meant that one can able to see data on their hand-held devices. People now traveling around to the world to make their business go global needs such as useful software to work with their walk and get in business anytime and anywhere

Strong Multi-channel Support

Software must have this feature to strengthen the mobile access of data or documents. .

Integrated Analytics

It is equally essential to understand the data and analyse it accordingly. So, along with data collection, it is important to have access to decision-making analytics tools as well.

Campaign & data Management

The software must have a campaign as well as a data management tool. This will enable any and every business to have a watch on the entire workflow along with managing multiple data lists..

Flexible and Customization

There is a CRM aphorism that each CRM has s special touch – meaning customization in itself. Customizations lead to fulfilling the exact requirement of business and fetch invaluable results

Lead Generation

It is not advisable to depend solely on the sales but has the best CRM system solutions developed to create leads and have a follow-up function attached to it. Such tools can always help the business grow and fetch in more fruitful results through its operations.

QMS/ISMS certification

We are now ‘Quality Management System’ (ISO 9001:2015) and ‘Information Security Management System’ (ISO/IEC 27001:2013) certified under the accreditation of JAS-ANZ based on IAF framework for all our delivery functions and support functions. This is our commitment and assurance to our customers and partners on our Quality Process and Data Protection.